Performance Support Systems
At Fox Performance Design, our mission is to help organizations drive peak performance at the lowest cost. We offer customized solutions from low tech to high tech, tailored to meet your specific needs. Frequently, a minor change can result in recognizable savings (hard and/or soft savings) of thousands of dollars.
For example, after observing engineers ordering materials online, we provided online access to the common supply codes needed to generate the order. This minor change resulted in saving 10 minutes per order. Multiply that savings by the thousands of employees in the field, and the company generated over $200,000 annually in productivity gains. Performance support systems can be extrinsic (external to the task and referred to by the employee) or intrinsic (internal to the task such as contextual help imbedded in software applications).
In general, performance support systems are less costly, more durable, and more effective over time than a traditional training solution.